I’ve been a pretty avid MMO player throughout my gaming years and according to my experience, if there’s one thing that exists throughout all MMOs, it’s the fact that they all have their own cases of bots, scammers, hackers and spammers etc that plague the game’s market, economy or whatever you’d like to call it. You simply cannot keep these away no matter how advanced your security systems are because people always find a way to get through them since it’s an MMO and people like to cheat their way to the top or make some money off of scamming other people through various methods and Elder Scrolls Online suffers from the same plague itself according to the information provided by its developer ZeniMax online.
The rather interesting fact about the case of Elder Scrolls online is that these kinds of things, while they do happen to every MMO game, they still take some time to surface after the game is actually released, give or take a month or two but in the case of Elder Scrolls Online these issues have been present since the game was released to the public which makes you question if the developer has been giving security any priority.
The studio boss Matt Firor provided insight to this in the official game forums (http://forums.elderscrollsonline.com/discussion/85974/state-of-the-game-address)
Over 85% of the complaints they receive are regarding this exact issue and apologized to anyone who has been affected by these problems.
He went on to say that:
“Please know that we are doing everything we can to combat the gold spammers and bots – especially ones that ‘camp’ dungeon bosses. I play the game every day so I see them too, and yes, they drive me crazy.”
In conclusion, Matt Firor stated:
“Because of this huge influx of contact relating to this one issue, our Customer Service team has been slower to react to other problems than planned – our sincere apologies if you have been held up for a long period of time waiting for Customer Service to respond to you. Again, our goal is to keep this activity away from you so you don’t have to contact Customer Service in the first place.”
It’ll still be a while before these issues are completely dealt with since they are quite hard to tackle so people can do nothing but to deal with them in the mean time which disrupts the experience quite a bit.